Reservation System

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Revision as of 09:53, 26 July 2024 by Rparenteau (talk | contribs) (Fixed the link!)
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Before you can use the Maker Hub itself or reserve an item of equipment, you must go through a three-step process:

  1. Read the documentation for the Maker Hub, the facility within the Maker Hub, and the item of equipment within the facility;
  2. Pass the online quiz for the Hub/facility/item of equipment; and
  3. Get trained by an ace on using the Hub/facility/item of equipment.

After you've read the documentation, passed the quiz, and been trained on the equipment, you can reserve the equipment and start using it.

Prerequisites

Read the documentation

The top level of online documentation for the Maker Hub can be found at : https://maker-hub.georgefox.edu/wiki/Maker_Hub,

Start by goin to the Maker Hub main page, where you will find information about the Maker Hub as a whole, as well as links to wiki pages for individual facilities. The main Maker Hub wiki page also contains links to pages describing other important topics, such as the Maker Hub's reservation system, hours of operation, available equipment, user policies, aces, and much more.

Clicking on the Facilities link on the main Maker Hub wiki page takes you to the Facilities page. Clicking on the link to any facility takes you to that facility's wiki page, which explains the purpose of the facility as well as any safety or other policies associated with the facility. It also contains a clickable list of equipment available for use in the facility.

Pass the quiz

After you've read the wiki pages for the Maker Hub and for the facility and equipment you're interested in using, you must pass a quiz in order to move on to the next step -- getting trained by an Ace.

To get to the quizzes, first go to the Maker Hub main page. Then, proceed as follows:

  1. If you have not yet filled out the Maker Hub Waiver, you must do so before you can take any other quiz.
  2. If you have not yet taken and passed the Maker Hub Introduction Certification Quiz, %% <- KOMING - need a link %% you must do so before you can take any facilities or equipment quiz.
  3. After you have passed the Maker Hub Introduction Certification Quiz, you must pass the quiz for any facility you wish to use, before you can take the quiz for any equipment within that facility. (Except the Hub facility; the Maker Hub Introduction Certification Quiz counts for that one.)
  4. Once you have passed the quiz for the facility you wish to use, you must take and pass the quiz for each item you wish to use within that facility.

The easiest way to navigate through these quizzes is to go back to the Maker Hub main page after you have completed each quiz.

Get trained and demonstrate correct use of equipment

Once you've read the wiki page(s) and passed the quiz for each, your next step is to get trained on the equipment.

Training involves:

  1. scheduling one or more meetings with an "ace" (an expert on the equipment you're being trained to use) , and
  2. demonstrating the correct use of the equipment you're training on.

The complete training process is described in detail in How the Training System Works.

After training with a staff member and satisfactorily completing a demonstration, you are considered certified and can use that equipment in the Maker Hub. Congratulations!

Reserving a machine

Reserving a single machine for a single user at a single time

Reserving a single machine for a particular time is easy.

The example below shows the steps you would take to reserve the Foam Cutter in the Hub.

Step 1. From your Maker Hub homepage, click the "Make a Reservation" button. This brings up a page that looks like Figure 1 below. Pull down the "Equipment" menu to bring up a list of the equipment you are qualified to reserve. After selecting the machine you want, click the "Search" button.

The example below shows the steps you would take to reserve the Bead Roller in the Hub.

<img src="C:\Users\rparenteau\makerhub\images\reserving_the_bead_roller_1_pixelized.jpg" alt="Figure 1, Reserving the Bead Roller" style="border: 2px solid grey;">

  • Figure 1, Reserving the bead roller*

Step 2. A list of available time slots for the machine you have chosen appears. Depending on the machine, this list may include time slots in increments of 10, 15, 30, or 60 minutes.

%%needs verifying%% Typically, the longest you can reserve a machine is for 60 minutes at one time. If you need more time than that, please consult a Maker Hub administrator at makerhub@georgefox.edu.

<img src="C:\Users\rparenteau\makerhub\images\reserving_the_bead_roller_2_pixelized.jpg" alt="Figure 2, Displaying available time slots for the bead roller" style="border: 2px solid grey;">*Figure 2, Displaying available time slots for the bead roller*

    • Step 3.** Click the time slot you want. Doing so reserves the machine.

<img src="C:\Users\rparenteau\makerhub\images\reserving_the_bead_roller_3_pixelized.jpg" alt="Figure 3, Bead roller reserved!" style="border: 2px solid grey;">

  • Figure 3, Bead roller reserved!*
      1. Reserving multiple machines for a single user, distinct times

%% verify any restrictions on reserving multiple machines at distinct times%% Clicking the "Make a Reservation" button at the bottom of the Reservation Summary lets you reserve an additional machine, as needed, for another time.

      1. Reserving machines for multiple users, or reserving multiple machines

%% any combination of multiple maker or multiple instance reservations require the user to ask an administrator...%%

      1. Cancelling a reservation

You can cancel a reservation by clicking "Cancel" in the Reservation Summary page, as shown in Figure 3, to cancel the next machine that you have reserved. %% any other methods of cancelling a reservation that need documenting? %%

    1. Using a kiosk

At the time of this writing (May 2024), there are kiosks located at three facilities in the Maker Hub: one in the Hub, one in the Machine Shop, and one in the Vault.

When you first walk up to the kiosk, you see a screen that gives you the choice to make a walk-up reservation, or to check in on a reservation already made.

<img src="C:\Users\rparenteau\makerhub\images\welcome.jpg" alt="Figure 4, Kiosk Welcome screen." style="border: 2px solid grey;">

  • Figure 4, Kiosk Welcome screen.*
      1. Checking in at a kiosk

If you have previously reserved a machine, you can: 1. walk up to a kiosk, move the cursor to the "Check-In" button and left-click. This brings up a screen asking you to scan your ID card. OR 2. you can just scan your ID card.

Either way, if you have previously reserved a machine, a screen appears to indicate that you've been checked in, and turns the safety puck above the machine green.

If you have NOT previously reserved a machine, a screen appears listing machines available to be reserved.

<img src="C:\Users\rparenteau\makerhub\images\select_equipment.jpg" alt="Figure 5, Select Equipment screen." style="border: 2px solid grey;">

  • Figure 5, Select Equipment screen.*

When you select one of the available machines, the system checks to see if you are qualified to reserve the machine (i.e., have read the documentation, passed the quiz, and completed orientation on the machine). If you are not yet qualified to reserve the machine, a message tells you that you haven't completed your Canvas requirements.

      1. Checking out at a kiosk

When finished using a machine, please check out at a kiosk in order to make the machine available to another user as soon as possible.

If you forget to check out, your reservation will be automatically cancelled when your reservation period is up. Nevertheless, as a courtesy to others, it is a good practice to check out when you are finished using a machine.

<img src="C:\Users\rparenteau\makerhub\images\checkout_screen.jpg" alt="Figure 6, Checkou screen." style="border: 2px solid grey;">

  • Figure 6, Checkout screen.*
      1. Making a walk-up reservation at a kiosk

To make a walk-up reservation, you can: 1. use the trackball, move the cursor to the "Make a walk-up reservation" button and left-click. This will bring up a screen asking you to scan your ID card. OR 2. you can just scan your ID card by touching it to the pad on the left side of the kiosk.

If you have made a previous reservation, this will either tell you what machines you have reserved and for what times (if you are checking in early), or check you in to use the machine you have reserved for the current time period. The safety puck above the machine will turn green to indicate that you can use the machine.

If you have not made a reservation, a screen appears, listing what machines are available. You can then reserve one, either for immediate use or for some later time.

When you select one of the available machines, the system checks to see if you are qualified to reserve the machine (i.e., have read the documentation, passed the quiz, and completed orientation on the machine). If you are not yet qualified to reserve the machine, a message tells you that you haven't completed your Canvas requirements.