Difference between revisions of "Reservation System"

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Before you can use the Maker Hub itself or reserve an item of equipment, you must go through a three-step process:
 
Before you can use the Maker Hub itself or reserve an item of equipment, you must go through a three-step process:
  
 
# Read the documentation for the Maker Hub, the facility within the Maker Hub, and the item of equipment within the facility;
 
# Read the documentation for the Maker Hub, the facility within the Maker Hub, and the item of equipment within the facility;
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# Pass the online quiz for the Hub/facility/item of equipment; and
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# pass the online quiz for the Hub/facility/item of equipment; and
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# Get trained by an ace on using the Hub/facility/item of equipment.
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# get trained by an ace on using the Hub/facility/item of equipment.
  
 
After you've read the documentation, passed the quiz, and been trained on the equipment, you can reserve the equipment and start using it.
 
After you've read the documentation, passed the quiz, and been trained on the equipment, you can reserve the equipment and start using it.
  
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=== Prerequisites ===
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== Prerequisites ==
  
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==== Read the documentation ====
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=== Read the documentation ===
 
The top level of online documentation for the Maker Hub can be found at :
 
The top level of online documentation for the Maker Hub can be found at :
 
https://maker-hub.georgefox.edu/wiki/Maker_Hub,  
 
https://maker-hub.georgefox.edu/wiki/Maker_Hub,  
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Clicking on the [[Facilities]] link on the main Maker Hub wiki page takes you to the Facilities page. Clicking on the link to any facility takes you to that facility's wiki page, which explains the purpose of the facility as well as any safety or other policies associated with the facility. It also contains a clickable list of equipment available for use in the facility.
 
Clicking on the [[Facilities]] link on the main Maker Hub wiki page takes you to the Facilities page. Clicking on the link to any facility takes you to that facility's wiki page, which explains the purpose of the facility as well as any safety or other policies associated with the facility. It also contains a clickable list of equipment available for use in the facility.
  
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====Pass the quiz====
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===Pass the quiz===
 
After you've read the wiki pages for the Maker Hub and for the facility and equipment you're interested in using, you must pass a quiz in order to move on to the next step -- getting trained by an Ace.
 
After you've read the wiki pages for the Maker Hub and for the facility and equipment you're interested in using, you must pass a quiz in order to move on to the next step -- getting trained by an Ace.
  
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The easiest way to navigate through these quizzes is to go back to the [[Maker Hub]] main page after you have completed each quiz.
 
The easiest way to navigate through these quizzes is to go back to the [[Maker Hub]] main page after you have completed each quiz.
  
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====Get trained and demonstrate correct use of equipment ====
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===Get trained and demonstrate correct use of equipment ===
 
Once you've read the wiki page(s) and passed the quiz for each, your next step is to get trained on the equipment.  
 
Once you've read the wiki page(s) and passed the quiz for each, your next step is to get trained on the equipment.  
  
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#demonstrating the correct use of the equipment you're training on.
 
#demonstrating the correct use of the equipment you're training on.
  
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The complete training process is described in detail in [[Getting Started#How_the_Training_System_Works|How the Training System Works]].  
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The complete training process is described in detail in [https://maker-hub.georgefox.edu/wiki/Getting_Started#How_The_Training_System_Works How the Training System Works].  
  
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After training with a staff member and satisfactorily completing a demonstration, you are considered certified and can use that equipment in the Maker Hub. Congratulations!  
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After training with a staff member and satisfactorily completing a demonstration, you are considered certified and can use that equipment in the Maker Hub. Congratulations!
  
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===Reserving a machine===
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==Reserving Equipment Online==
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'''Step 1.''' Log in at [https://makerhub-reservation.georgefox.edu/ makerhub-reservation.georgefox.edu]: [[File:Login screen.png|alt=Login screen|none|thumb|400x400px|'''Login screen''']]
  
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====Reserving a single machine for a single user at a single time====
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Logging in brings up the Reservation Summary page, which lists the reservations you have made for the coming week, shows the date and time of your next reservation, and provides buttons to either view all your reservations or to make a new one.
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Reserving a single machine for a particular time is easy.  
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<br>
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[[File:Reservation summary, nothing reserved.png|alt=Reservation Summary screen.|none|thumb|500x500px|'''Reservation Summary screen.''']]
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<br>'''Step 2.''' To make another reservation, click the "Make a Reservation" button. This brings up the Reservation Search screen. Pull down the "Equipment" menu to bring up a list of the equipment you are qualified to reserve. This screen also contains an "Additional Filters" button, which lets you search for particular dates and times that the equipment you want may be available.
  
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The example below shows the steps you would take to reserve the Foam Cutter in the Hub.
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NOTE: Choosing an item of equipment without filtering for date and time will usually bring up a LONG list of available dates and times. It is generally most efficient to select the equipment item you want, then filter for a date and time as needed.
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<br>
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[[File:Figure 3. Reservation Summary, showing available items.png|alt=Reservation Summary, showing available items.|none|thumb|750x750px|'''Reservation Search screen, showing available items.''']]
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<br>
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[[File:Reservation summary, additional filters.png|alt=Reservation Summary, additional filters dialog.|none|thumb|600x600px|'''Reservation Search screen, additional filters dialog.''']]
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<br>'''Step 3.''' When you've selected the item you want and the range to search for available dates and times, click the "Search" button. This brings up a list of available dates and times that satisfy the filtering conditions you specified. 
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<br><br>
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[[File:Results of reservation search, showing available times.png|alt=Search results, showing available times.|none|thumb|600x600px|'''Search results, showing available times.''']]
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<br>'''Step 4.''' Click on the time slot you want. Doing so immediately reserves the item, and takes you back to the reservation summary screen, which lists your upcoming reservations and highlights the reservation that's next on your list.
  
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'''Step 1.''' From your Maker Hub homepage, click the "Make a Reservation" button. This brings up a page that looks like Figure 1 below. Pull down the "Equipment" menu to bring up a list of the equipment you are qualified to reserve. After selecting the machine you want, click the "Search" button.
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[[File:Reservation Summary screen.png|alt=Reservation Summary screen.|none|thumb|500x500px|'''Reservation Summary screen, showing two items reserved.''']]
  
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The example below shows the steps you would take to reserve the Bead Roller in the Hub.
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=== Cancelling a Reservation Online ===
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To cancel your next reservation, click the '''Cancel''' button for the item you wish to cancel on the Reservation Summary page.
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To cancel a reservation scheduled for a later time, click the '''View All Reservations''' button on the Reservation Summary page. This brings up a screen listing all your future reservations (as well as previous ones).
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[[File:Future reservations.png|alt=Future Reservations screen.|none|thumb|750x750px|'''Future Reservations screen.''']]
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Click on the red X next to the item you wish to cancel.
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The Cancel Reservation dialog box appears, asking you to select a reason for the cancellation. Select one, then click '''Submit Cancellation'''.
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[[File:Cancel reservation screen.png|alt=Cancel Reservation dialog.|none|thumb|400x400px|'''Cancel Reservation dialog.''']]
  
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<img src="C:\Users\rparenteau\makerhub\images\reserving_the_bead_roller_1_pixelized.jpg" alt="Figure 1, Reserving the Bead Roller" style="border: 2px solid grey;">
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== Checking In at a Kiosk ==
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*Figure 1, Reserving the bead roller*
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Use a kiosk to check in for a reservation you have previously made, or to reserve available equipment for a short time.  
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'''Step 2.''' A list of available time slots for the machine you have chosen appears. Depending on the machine, this list may include time slots in increments of 10, 15, 30, or 60 minutes.
 
  
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%%needs verifying%% Typically, the longest you can reserve a machine is for 60 minutes at one time. If you need more time than that, please consult a Maker Hub administrator at makerhub@georgefox.edu.
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To reserve equipment for longer times, please make the reservation online, then check in at the kiosk when you ae ready to use the equipment.  
  
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<img src="C:\Users\rparenteau\makerhub\images\reserving_the_bead_roller_2_pixelized.jpg" alt="Figure 2, Displaying available time slots for the bead roller" style="border: 2px solid grey;">*Figure 2, Displaying available time slots for the bead roller*
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There are kiosks located at three facilities in the Maker Hub: one in the Hub, one in the Machine Shop, and one in the Vault.
  
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**Step 3.** Click the time slot you want. Doing so reserves the machine.
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When you first walk up to a kiosk, you see a screen that gives you the choice to make a walk-up reservation, or to check in on a reservation already made.
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[[File:Kiosk welcome screen.png|alt=Kiosk welcome screen.|none|thumb|500x500px|'''Kiosk welcome screen.''']]
  
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<img src="C:\Users\rparenteau\makerhub\images\reserving_the_bead_roller_3_pixelized.jpg" alt="Figure 3, Bead roller reserved!" style="border: 2px solid grey;">
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If you have previously reserved a machine, you can:
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*Figure 3, Bead roller reserved!*
 
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###Reserving multiple machines for a single user, distinct times
 
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%% verify any restrictions on reserving multiple machines at distinct times%%
 
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Clicking the "Make a Reservation" button at the bottom of the Reservation Summary lets you reserve an additional machine, as needed, for another time.
 
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###Reserving machines for multiple users, or reserving multiple machines
 
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%% any combination of multiple maker or multiple instance reservations require the user to ask an administrator...%%
 
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###Cancelling a reservation
 
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You can cancel a reservation by clicking "Cancel" in the Reservation Summary page, as shown in Figure 3, to cancel the next machine that you have reserved.
 
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%% any other methods of cancelling a reservation that need documenting? %%
 
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##Using a kiosk
 
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At the time of this writing (May 2024),  there are kiosks located at three facilities in the Maker Hub: one in the Hub, one in the Machine Shop, and one in the Vault.
 
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When you first walk up to the kiosk, you see a screen that gives you the choice to make a walk-up reservation, or to check in on a reservation already made.
 
  
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<img src="C:\Users\rparenteau\makerhub\images\welcome.jpg" alt="Figure 4, Kiosk Welcome screen." style="border: 2px solid grey;">
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# walk up to a kiosk, move the cursor to the "Check-In" button and left-click. This brings up a screen asking you to scan your ID card, or
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*Figure 4, Kiosk Welcome screen.*
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# you can just scan your ID card.
  
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###Checking in at a kiosk
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Either way, if you have previously reserved a machine, a screen indicating that you've been checked in will appear. If the equipment you're checking in for has a safety puck, the safety puck above the item turns green, indicating that you're OK to use the equipment.
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If you have previously reserved a machine, you can:
 
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1. walk up to a kiosk, move the cursor to the "Check-In" button and left-click. This brings up a screen asking you to scan your ID card.
 
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OR
 
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2. you can just scan your ID card.
 
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Either way, if you have previously reserved a machine, a screen appears to indicate that you've been checked in, and turns the safety puck above the machine green.
 
  
 
If you have NOT previously reserved a machine, a screen appears listing machines available to be reserved.
 
If you have NOT previously reserved a machine, a screen appears listing machines available to be reserved.
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[[File:Select equipment screen.png|alt=Select Equipment screen|none|thumb|500x500px|'''Select Equipment screen.''']]
  
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<img src="C:\Users\rparenteau\makerhub\images\select_equipment.jpg" alt="Figure 5, Select Equipment screen." style="border: 2px solid grey;">
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When you select one of the available machines, the system checks to see if you are qualified to reserve the machine (i.e., have read the documentation, passed the quiz, and completed orientation on the machine). If you are not yet qualified to reserve the machine, a message tells you that you haven't completed your Canvas requirements for that machine. In that case, go to the Maker Hub's [[Getting Started]] wiki page to complete the requirements.
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*Figure 5, Select Equipment screen.*
 
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When you select one of the available machines, the system checks to see if you are qualified to reserve the machine (i.e., have read the documentation, passed the quiz, and completed orientation on the machine). If you are not yet qualified to reserve the machine, a message tells you that you haven't completed your Canvas requirements.  
 
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###Checking out at a kiosk
 
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When finished using a machine, please check out at a kiosk in order to make the machine available to another user as soon as possible.
 
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If you forget to check out, your reservation will be automatically cancelled when your reservation period is up. Nevertheless, as a courtesy to others, it is a good practice to check out when you are finished using a machine.
 
  
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<img src="C:\Users\rparenteau\makerhub\images\checkout_screen.jpg" alt="Figure 6, Checkou screen." style="border: 2px solid grey;">
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NOTE: Walk-up reservations at a kiosk are intended for short-duration uses of equipment. If you will need a machine for a large block of time, please make a reservation online, then check in at a kiosk to use the equipment
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*Figure 6, Checkout screen.*
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=== Checking Out from a Kiosk ===
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When finished using a machine, please check out at a kiosk in order to make the machine available to another user as soon as possible. To do so, scan your ID card at a kiosk. If you are already checked in for any equipment, a screen appears, asking if you would like to check out of using all items you are checked in for, or some specific items:
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[[File:Kiosk checkout screen.png|alt=Checkout screen.|none|thumb|500x500px|'''Checkout screen.''']]
  
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###Making a walk-up reservation at a kiosk
 
  
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To make a walk-up reservation, you can:
 
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1. use the trackball, move the cursor to the "Make a walk-up reservation" button and left-click. This will bring up a screen asking you to scan your ID card.
 
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OR
 
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2. you can just scan your ID card by touching it to the pad on the left side of the kiosk.
 
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If you have made a previous reservation, this will either tell you what machines you have reserved and for what times (if you are checking in early), or check you in to use the machine you have reserved for the current time period. The safety puck above the machine will turn green to indicate that you can use the machine.
 
  
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If you have not made a reservation, a screen appears, listing what machines are available. You can then reserve one, either for immediate use or for some later time.
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If you forget to check out, your reservation will be cancelled automatically when your reservation period is up. Nevertheless, as a courtesy to others, it is a good practice to check out when you are finished using a machine.
  
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When you select one of the available machines, the system checks to see if you are qualified to reserve the machine (i.e., have read the documentation, passed the quiz, and completed orientation on the machine). If you are not yet qualified to reserve the machine, a message tells you that you haven't completed your Canvas requirements.
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<br>

Latest revision as of 12:08, 5 September 2024


Before you can use the Maker Hub itself or reserve an item of equipment, you must go through a three-step process:

  1. Read the documentation for the Maker Hub, the facility within the Maker Hub, and the item of equipment within the facility;
  2. pass the online quiz for the Hub/facility/item of equipment; and
  3. get trained by an ace on using the Hub/facility/item of equipment.

After you've read the documentation, passed the quiz, and been trained on the equipment, you can reserve the equipment and start using it.

Prerequisites

Read the documentation

The top level of online documentation for the Maker Hub can be found at : https://maker-hub.georgefox.edu/wiki/Maker_Hub,

Start by goin to the Maker Hub main page, where you will find information about the Maker Hub as a whole, as well as links to wiki pages for individual facilities. The main Maker Hub wiki page also contains links to pages describing other important topics, such as the Maker Hub's reservation system, hours of operation, available equipment, user policies, aces, and much more.

Clicking on the Facilities link on the main Maker Hub wiki page takes you to the Facilities page. Clicking on the link to any facility takes you to that facility's wiki page, which explains the purpose of the facility as well as any safety or other policies associated with the facility. It also contains a clickable list of equipment available for use in the facility.

Pass the quiz

After you've read the wiki pages for the Maker Hub and for the facility and equipment you're interested in using, you must pass a quiz in order to move on to the next step -- getting trained by an Ace.

To get to the quizzes, first go to the Maker Hub main page. Then, proceed as follows:

  1. If you have not yet filled out the Maker Hub Waiver, you must do so before you can take any other quiz.
  2. If you have not yet taken and passed the Maker Hub Introduction Certification Quiz, %% <- KOMING - need a link %% you must do so before you can take any facilities or equipment quiz.
  3. After you have passed the Maker Hub Introduction Certification Quiz, you must pass the quiz for any facility you wish to use, before you can take the quiz for any equipment within that facility. (Except the Hub facility; the Maker Hub Introduction Certification Quiz counts for that one.)
  4. Once you have passed the quiz for the facility you wish to use, you must take and pass the quiz for each item you wish to use within that facility.

The easiest way to navigate through these quizzes is to go back to the Maker Hub main page after you have completed each quiz.

Get trained and demonstrate correct use of equipment

Once you've read the wiki page(s) and passed the quiz for each, your next step is to get trained on the equipment.

Training involves:

  1. scheduling one or more meetings with an "ace" (an expert on the equipment you're being trained to use) , and
  2. demonstrating the correct use of the equipment you're training on.

The complete training process is described in detail in How the Training System Works.

After training with a staff member and satisfactorily completing a demonstration, you are considered certified and can use that equipment in the Maker Hub. Congratulations!

Reserving Equipment Online

Step 1. Log in at makerhub-reservation.georgefox.edu:

Login screen
Login screen

Logging in brings up the Reservation Summary page, which lists the reservations you have made for the coming week, shows the date and time of your next reservation, and provides buttons to either view all your reservations or to make a new one.

Reservation Summary screen.
Reservation Summary screen.


Step 2. To make another reservation, click the "Make a Reservation" button. This brings up the Reservation Search screen. Pull down the "Equipment" menu to bring up a list of the equipment you are qualified to reserve. This screen also contains an "Additional Filters" button, which lets you search for particular dates and times that the equipment you want may be available.

NOTE: Choosing an item of equipment without filtering for date and time will usually bring up a LONG list of available dates and times. It is generally most efficient to select the equipment item you want, then filter for a date and time as needed.

Reservation Summary, showing available items.
Reservation Search screen, showing available items.


Reservation Summary, additional filters dialog.
Reservation Search screen, additional filters dialog.


Step 3. When you've selected the item you want and the range to search for available dates and times, click the "Search" button. This brings up a list of available dates and times that satisfy the filtering conditions you specified.

Search results, showing available times.
Search results, showing available times.


Step 4. Click on the time slot you want. Doing so immediately reserves the item, and takes you back to the reservation summary screen, which lists your upcoming reservations and highlights the reservation that's next on your list.

Reservation Summary screen.
Reservation Summary screen, showing two items reserved.

Cancelling a Reservation Online

To cancel your next reservation, click the Cancel button for the item you wish to cancel on the Reservation Summary page. To cancel a reservation scheduled for a later time, click the View All Reservations button on the Reservation Summary page. This brings up a screen listing all your future reservations (as well as previous ones).

Future Reservations screen.
Future Reservations screen.

Click on the red X next to the item you wish to cancel. The Cancel Reservation dialog box appears, asking you to select a reason for the cancellation. Select one, then click Submit Cancellation.

Cancel Reservation dialog.
Cancel Reservation dialog.

Checking In at a Kiosk

Use a kiosk to check in for a reservation you have previously made, or to reserve available equipment for a short time.

To reserve equipment for longer times, please make the reservation online, then check in at the kiosk when you ae ready to use the equipment.

There are kiosks located at three facilities in the Maker Hub: one in the Hub, one in the Machine Shop, and one in the Vault.

When you first walk up to a kiosk, you see a screen that gives you the choice to make a walk-up reservation, or to check in on a reservation already made.

Kiosk welcome screen.
Kiosk welcome screen.

If you have previously reserved a machine, you can:

  1. walk up to a kiosk, move the cursor to the "Check-In" button and left-click. This brings up a screen asking you to scan your ID card, or
  2. you can just scan your ID card.

Either way, if you have previously reserved a machine, a screen indicating that you've been checked in will appear. If the equipment you're checking in for has a safety puck, the safety puck above the item turns green, indicating that you're OK to use the equipment.

If you have NOT previously reserved a machine, a screen appears listing machines available to be reserved.

Select Equipment screen
Select Equipment screen.

When you select one of the available machines, the system checks to see if you are qualified to reserve the machine (i.e., have read the documentation, passed the quiz, and completed orientation on the machine). If you are not yet qualified to reserve the machine, a message tells you that you haven't completed your Canvas requirements for that machine. In that case, go to the Maker Hub's Getting Started wiki page to complete the requirements.

NOTE: Walk-up reservations at a kiosk are intended for short-duration uses of equipment. If you will need a machine for a large block of time, please make a reservation online, then check in at a kiosk to use the equipment

Checking Out from a Kiosk

When finished using a machine, please check out at a kiosk in order to make the machine available to another user as soon as possible. To do so, scan your ID card at a kiosk. If you are already checked in for any equipment, a screen appears, asking if you would like to check out of using all items you are checked in for, or some specific items:

Checkout screen.
Checkout screen.


If you forget to check out, your reservation will be cancelled automatically when your reservation period is up. Nevertheless, as a courtesy to others, it is a good practice to check out when you are finished using a machine.


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